Terms of Service

Cancellation Policy: Cancel at least 48 hours before the event for a refund of the collected amount not already refunded. After that deadline, up to the agreed deposit is retained and the remaining collected balance is refunded. If the merchant cannot provide the service, you may request a full refund.

Weather Policy: If severe weather (heavy rain, snowstorm, hurricane, etc.) prevents your event, you may cancel or reschedule free of charge up to 3 hours before the start time. If you choose to reschedule, your deposit will be applied to the new date.

Terms & Conditions: By booking, you agree to pay for the selected package. If the final guest count exceeds your package limit, additional per-guest charges may apply. Please ensure your event address is accurate, as incorrect addresses may incur additional travel fees.

Travel fee: Review the merchant quote on this order page; a notification is also sent. Requests and unaccepted quotes do not reserve a slot. Accepting the quote starts a limited payment hold.